Question 1

Do you charge for a quote or call-out?

Accepted Answer

No. Quotes and standard call-outs are completely free with no obligation. We only charge once you've approved the work and a fixed price is agreed.

Question 2

How quickly can you attend an emergency leak?

Accepted Answer

We run a 24-hour emergency call-out for urgent leaks and storm damage. In most areas we can attend the same day to make your roof watertight.

Question 3

Are you fully insured?

Accepted Answer

Yes. Armstrong Roofing & Building Ltd holds £2 million Public Liability Insurance and up to £50,000 contract works cover, so you and your property are fully protected. All work is carried out to current building standards.

Question 4

Do you offer a guarantee on your work?

Accepted Answer

Yes. All re-roofs and major works come with a workmanship guarantee. We'll confirm the exact terms in writing with your quote.

Question 5

Which areas do you cover?

Accepted Answer

We cover the whole of the UK, including London, Birmingham, Manchester, Leeds, Bristol, Cardiff, Glasgow, Edinburgh and many more towns and cities. If your area isn't listed, just ask.

Question 6

Will you leave my property clean and tidy?

Accepted Answer

Always. We protect the surrounding area, clear all debris and waste, and leave your property exactly as we found it — often tidier.

Question 7

Can you help with an insurance claim after storm damage?

Accepted Answer

Yes. We provide detailed photographic reports and written assessments that you can submit directly to your insurer to support a claim.

Question 8

How long does a full re-roof take?

Accepted Answer

A typical domestic re-roof takes 3–7 working days depending on size, roof type and weather. We'll give you a clear timeline before we start.

Question 9

Do you handle my data safely?

Accepted Answer

Yes. We are ICO registered and fully GDPR compliant. Your details are only used to respond to your enquiry and are never sold or shared.

Your roofing questions, answered

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